Please read your vacation rental agreement carefully before you begin your vacation.
Any monies received by Altez Vacations for occupancy of vacation property indicated the acceptance of the terms of our vacation rental agreement in full. All policies are strictly enforced. It is the responsibility of all guests and members of their party to be familiar with all policies pertaining to rental.
Thank you for your reservation with us and we hope you enjoy your stay in our property!
Altez Vacations is an acting third-party listing service, who has received the explicit permission from the Property Owner to publicly list and sign in to transient rental agreements on behalf of the Property Owner. Altez Vacations represents its Property Owners and their respected properties to the best of its ability including providing adequate and accurate information to the Guest in which has signed into the following agreement.
Reservations are not considered “guaranteed” until Altez Vacations receives and accepts Guests signed Agreement and full payment. If Guests signed Agreement and full payment is not received and accepted by Altez Vacations before Guest arrival, Guest reservation is subject to cancellation. As the lessee, you must be aged 25 or older. Verification of an official Government Issued ID may be required at any point during the reservation process or physical occupation of the property. As the lessee, you must be present during the entire rental period of your reservation, while occupants under the age of 25 occupy the premises.
PAYMENT TERMS: Guest agrees to pay Altez Vacations a down payment of 50% at the signing of this agreement. The remaining balance shall be paid on, or before 30 days of the check-in date.
CANCELLATION POLICY: Reservations for this property of 14 nights or less may be cancelled and refunded up-to 7 days prior to the check-in date. A cancellation fee of $75 plus a 2.5% credit card processing fee will be charged upon cancellation. Reservations cancelled with-in the 7 day window are non-refundable. Reservations of 15 night or more may be cancelled and refunded up-to 30 days prior to the check-in date. A cancellation fee of $75 plus a 2.5% credit card processing fee will be charged upon cancellation. Reservations cancelled with-in the 30 day window are non-refundable. Should a refund be issued, a refund check or a credit to the original credit card in the amount of the reservation (minus the cost of the cancellation fee’s) will be issues within 5 to 7 business days.
COVID-19 POLICY: Reservation cancellations due to Covid-19 related government travel restrictions may be canceled up-to 3 days prior to the check-in date for a full refund minus a $75 processing fee and a 2.5% bank fee.
For guests traveling with current Covid-19 infections, reservations may be canceled up-to 10 days prior to the check-in date. Reservations canceled outside of this 10-day window may either:
Reschedule the reservation to a future date. Reservation will be rebooked at the future nightly rate. Reservations rescheduled for future dates must be reserved at the same property as the original reservation and become non-refundable. Rescheduled reservations are subject to availability
Receive a 50% refund on all Altez Vacations charged rents, fees, and taxes minus a 2.5% bank fee. If the dates of the reservation are to become rebooked, the reservation will be fully refunded the remainder rents, fees, and taxes up-to the rebooking rental rate minus the 2.5% bank fee.
CAPACITY RESTRICTIONS: The sleeping capacity for this property is limited to the number specified in your reservation. Extra guests beyond the maximum sleeping capacity are not allowed without the expressed written permission in advance. Extra sleeping capacity is not possible at this property. Each additional guest exceeding the maximum sleeping capacity for this property will incur a charge of 10% of the nightly rental rate, per guest, and will be charged to the credit card provided above. No smoking, or parties of any kind are allowed at this property.
The Premises are for the sole use as a personal vacation residence by Approved Guests. Reserving Guest is responsible for any guests that use the property during the term of this agreement. Guest may not exceed Max Occupancy for Property at any time. If the Premises are used, in any way, by more than max allowed guests, (i) Guest and all others may be required to immediately leave the Premises or be removed from the Premises; (ii) Guest is in breach of this Agreement; and (iii) Guest forfeits its right to return of any monies collected.You and your invitees and visitors must comply with all of the Rental Regulations set forth to this Agreement (the “Rental Regulations”).
Failure to comply with the Rental Regulations and any reservations made under false pretenses may result in the loss of all your payments made to Altez Vacations and possible removal from the rental property, in addition to all other remedies available to Altez Vacations. If you violate any of the conditions of this Agreement or the Rental Policies, Altez Vacations may enter the rental property and you agree to vacate the rental property immediately upon the request of Altez Vacations and forfeit all rent paid.
All Reservations are subject to Management and Property Owner approval. Online rates are subject to change without notice. Should there be ANY issues with the reservation, you will be contacted within 48 hours.
OCCUPANCY: Approved Guests are persons who will occupy the Premises. No unlawful activity or any other activity that constitutes a nuisance is permitted on Premises. Approved Guests take full responsibility for all lost or broken items, and any damages to the Property of any kind.
NO PARTIES: All of our rentals are in residential areas and may NOT be used for weddings, receptions, parties, or large gatherings. Any disruptive events could result in the eviction and forfeiture of entire rental amount and security deposit
ARRIVAL: Arrival Instructions and directions will be emailed to you within one week from your arrival date. Please do not attempt to enter or access the property before the approved arrival date and time. This is strictly enforced, as your rental agreement will be void if you attempt to access the property prior to the approved date and time.
ARRIVAL & DEPARTURE: Check-in time is no earlier than 4:00 PM on arrival date. This time may be delayed should unforeseen circumstances arise. Check-out time is NO LATER than 10:00 AM on the departure date. Early Check In and Late Check Out options are available for an additional fee if available (Not an option during Peak Times). If Early Check and/or Late check out are approved you will get a email confirmation from the reservation team.
NO SMOKING: Smoking is not permitted within the inside of the property or within any patio area. Failure to comply with our non-smoking policy may result in an additional fee of $500.00. If smoking does occur on the Premises, (i) Guest is responsible for all damage caused by the smoking including, but not limited to, stains, burns, odors and removal of debris; (ii) Guests may be required to immediately leave the Premises, or be removed from the Premises; (iii) Guest is in breach of this Agreement.
NOISE ORDINANCE: We have a strict noise ordinance that must be followed. No loud noises, music, load vehicles are allowed between the hours of 10:00 pm and 7:00 am. Violators of the the noise ordinance will face a minimum fine of $250 per occurrence and may be asked to vacate the property. A No Tolerance Policy regarding excessive noise, parties, or disturbing neighbors.
LOST ITEMS OR LEFT ITEMS: Management assumes no responsibility for lost, stolen or abandoned items. Reasonable effort will be made to contact the Guest for return. There will be a $35.00 handling charge plus shipping costs for any found items returned at Guest’s request. Management shall not be held liable for condition of said items. Any items not claimed for longer than 30 days, may be donated or sold.
MAIL SERVICES: You may ship directly to the home that you are staying in using Fedex or UPS while your are in the home, however we can not guarantee delivery or security of the package. This will be up to the shipping client and the shipping receiver to arrange. **We are not responsible for any lost, damaged or delayed deliveries. Returning late deliveries after a guest has left will incur an additional fee, plus cost of shipping.
ILLEGAL SUBSTANCES: No illegal substances are allowed in the rental, and minors should not be in possession of alcohol. Violations will result in eviction from the property and no refunds will be issued.
ENTRY: Management and Managements representatives and agents have the right to enter the Premises, at any time, (i) for the purpose of making necessary or agreed repairs, decorations, alterations, improvements, for maintenance or to supply necessary or agreed services; (ii) to verify that Guest has complied with the terms of this Agreement; or (iii) in case of emergency. Management and Managements representatives and agents have the right to enter the Premises, upon reasonable notice of at least 24 hours, to show the Premises to prospective or actual purchasers, tenants, mortgagees, lenders, appraisers or contractors.
TERMINATION OF OCCUPANCY: Upon termination of occupancy, Guest shall: (i) return all copies of all keys or opening devices to the Premises, including any common areas; (ii) vacate the Premises and surrender it to Management empty of all persons at agreed upon time; (iii) vacate any/all parking and/or storage space; and (iv) deliver the Premises to Management in the same condition less ordinary wear and tear as received upon arrival.
USE OF PREMISES
CONDITION OF PREMISES: Guest shall, on arrival, examine the Premises, all furniture, furnishings, appliances, fixtures and landscaping, if any, and shall immediately report, in writing, if any are not in operating condition or are in disrepair. Reporting repairs does not give Guest the right to cancel this Agreement or receive a refund of any payments made.
CLEANING: Premises will be delivered to Guest in a professionally cleaned condition. Should Guest’s use and activity require more than regular cleaning services, Guest will be charged for associated excess costs.
MAINTENANCE & REPORTING: Guest shall properly use, operate and safeguard the Premises including, if applicable, any landscaping, furniture, furnishings, appliances and all mechanical, electrical, gas and plumbing fixtures, and keep them clean and sanitary. Guest shall immediately notify Management of any problem, malfunction or damage. Guest shall pay for all repairs or replacements caused by Guest, excluding ordinary wear and tear. Guest shall pay for all damage to the Premises as a result of failure to report a problem, malfunction or damage in a timely manner.
TV/CABLE/INTERNET/SATELLITE: No refund shall be given for number of devices, outages, content, or lack of content or personal preferences with regard to cable/internet/satellite service. Services are provided as a convenience only, and are not integral to this agreement. No refund shall be given for outages, content, lack of content, speed, access problems, lack of knowledge of use, or personal preferences with regard to service.
SYSTEM(S) FAILURES: In the event the rental unit sustains a failure of a system, including but not limited to water, sewer, septic, electrical, gas, plumbing, mechanical, appliances, heat pump, ventilating, pool, hot tub or other system or structural systems, neither the property owner nor the Management shall be liable to Guest for damages, and no refunds are guaranteed for such failures. However, Management will make an effort to promptly repair or replace the failed system or equipment, and in such event, Guest agrees to permit Manager or its service provider to have reasonable access to the property to inspect and make such repairs.
FORCE MAJEURE: Management will not assume liability for any loss, damage or inconvenience caused by but not limited to the following: weather conditions, natural disasters, pests, construction, acts of God, or other reasons beyond its control. There shall be no refunds available as such instances are beyond the control of Management. It is highly recommend that Guest considers travel and/or rental insurance.WEATHER/MOTHER
NATURE: We cannot be held responsible for circumstances beyond our control. This includes excessive noise from construction or public/private events, wildfire/smoke, weather related interruptions, road closures, lack of snow, frozen pipes, interruption of services and utilities or unexpected appliance breakdown.
PERSONAL PROPERTY AND INJURY: (i) Owner Insurance: Guest personal property, including vehicles, are not insured by Owner or, if applicable, HOA, against loss or damage due to fire, theft, vandalism, rain, water, criminal or negligent acts of others, or any other cause. Owner/Management does not insure against personal injury to Guest, guests or licensees due to any reason other than the condition of the Premises. (ii) Guest Insurance: Management recommends that Guest carry or obtain insurance to protect Guest and licensees and their personal property from any loss or damage. (iii) Indemnity and Hold Harmless: Guest agrees to indemnify, defend and hold harmless Owner and Management from all claims, disputes, litigation, judgments, costs and attorney fees resulting from loss, damage or injury to Guest or licensees or their personal property.
MEDIATION: Guest agrees to mediate any dispute or claim arising out of this Agreement, or any resulting transaction, before resorting to arbitration or court action. Mediation fees, if any, shall be divided equally among the parties involved.
JOINT AND INDIVIDUAL OBLIGATIONS: If there is more than one Guest, each one shall be individually and completely responsible for the performance of all obligations under this Agreement, jointly and individually with every other Guest.
ENTIRE CONTRACT: Time is of the essence. All prior agreements between Owner and Guest are incorporated in this Agreement, which constitutes the entire contract. It is intended as a final expression of the parties` agreement, and may not be contradicted by evidence of any prior agreement or contemporaneous oral agreement. The parties further intend that this Agreement constitutes the complete and exclusive statement of its terms, and that no extrinsic evidence whatsoever may be introduced in any judicial or other proceeding, if any, involving this Agreement. Any provision of this Agreement that is held to be invalid shall not affect the validity or enforceability of any other provision in this Agreement. The waiver of any breach shall not be construed as a continuing waiver of the same or any subsequent breach.
RELEASE: In consideration of the right to visit the home, Guest agrees to release to the fullest extent allowed by law, Owner and its Management, members, officers, associates, employees, agents, representatives, attorneys, assigns, and affiliates (collectively, the Affiliates) from all liability or responsibility of any kind whatsoever for any personal injury, death, property damage or other loss sustained by me, my minor children, any guest identified on this form, or any guest or person allowed onto the property during my rental dates as a result of my, my childrens or the guests participation in a visit to the home, due to any cause whatsoever, including without limitation negligence on the part of Owner or Management. I understand that this release will bind my heirs, administrators, executors, and any other person or entity seeking to claim under or through me.
By Clicking the “I AGREE TO THE TERMS AND CONDITION OF THE RENTAL AGREEMENT” You agree to the terms provided above.
I have read the Altez Vacations rental agreement and agree to the terms, and hereby authorize my card to be charged for the total stated in this agreement.